Welcome to Montage Clothing! By using our website (https://montageclothing.lk/) or purchasing products from us, you agree to the following terms and conditions. Please read them carefully. If you do not agree, please do not use our website or make any purchases.
1. General Information
Montage Clothing is a home-based online business, and not a registered business. We operate through our website: https://montageclothing.lk/ and social media platforms only.
We reserve the right to update or modify these terms at any time, and changes will be posted on this page.
2. Products and Services
All products listed on our website are subject to availability. We make every effort to ensure that product information is accurate, but we reserve the right to correct any errors or omissions at any time.
Product images and descriptions are provided for informational purposes. While we strive for accuracy, there may be slight variations in color or design.
3. Order Process and Payment
Payment Methods: We accept the following payment methods:
Cash on Delivery
Direct Bank Transfers (Please share proof of transfer with us. Once the payment is verified, your order will be processed.)
Web Payments
Bank Transfer: If you choose to pay by direct bank transfer, you must provide proof of transfer. Your order will only be processed once the payment is validated.
Order Acceptance: All orders are subject to approval and acceptance. Montage Clothing reserves the right to reject any order at its sole discretion, particularly in cases of stock unavailability or other unforeseen circumstances.
4. Shipping and Delivery
Orders are typically processed within 2-3 business days, and delivery times vary depending on your location. The mentioned delivery period is subject to differ due to factors beyond our control.
Shipping costs will be calculated at checkout, and customers will receive tracking information once the order is dispatched.
5. Return and Exchange Policy
Please see our Return Policy section below for details on returns and exchanges.
6. Privacy Policy
Please refer to our Privacy Policy section below to learn how we collect and protect your personal information.
7. Intellectual Property
All content on the Montage Clothing website, including text, images, and designs, is the intellectual property of Montage Clothing and is protected by copyright laws.
8. Limitation of Liability
Montage Clothing makes no warranties or representations regarding the accuracy of our website or the products offered. We are not responsible for any indirect, incidental, or consequential damages.
9. Governing Law
These terms and conditions are governed by the laws of Sri Lanka. Any disputes will be resolved within Sri Lanka’s legal framework.
Privacy Policy
At Montage Clothing, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information, such as your name, email address, phone number, and shipping address, when you place an order or subscribe to our newsletter.
We may also use cookies to enhance your browsing experience and collect non-personal data.
2. How We Use Your Information
We use the information collected to process orders, ship products, and communicate with you about your orders or promotions.
We may also use your information to improve our website or tailor our services to you.
3. Data Security
We implement security measures to protect your personal information and ensure that transactions are processed securely.
We do not store your payment details; all payment transactions are handled via trusted third-party payment gateways.
4. Sharing Your Information
We do not share your personal information with third parties, except with our trusted essential service providers (e.g., shipping companies or payment processors).
We may share information if required by law or to protect the rights and safety of our customers.
5. Your Rights
You can update or delete your personal information by contacting us at hello@montageclothing.lk.
You can also unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of our emails.
Return and Exchange Policy
At Montage Clothing, we do not accept returns for any purchased items. However, we do allow exchanges under the following conditions:
Exchange Limit: Customers may exchange an item up to three (03) times.
Exchange Period: Exchanges must be requested within 07 days from the date of receiving the item.
Condition of Item: The item must be unworn, unwashed, and in brand-new condition, with all original tags attached.
Delivery Charges: All delivery/shipping charges related to exchanges must be borne by the customer.
We reserve the right to reject any exchange request that does not meet the above criteria.
By using our website or by making a purchase through any of our sales channels, you agree to our terms and conditions. If you have any questions, please don’t hesitate to contact us at hello@montageclothing.lk.
